Friday, December 2, 2011

Santa's Supply Chain: Best in the World?

Forbes comments on Gartner's list of the Top25 Supply Chain list, bemoaning the fact that Santa's supply chain was left off the list. They argue it is the greatst supply chain of all time, who could argue against:
  • a laser focus on the target market – Children of all ages
  • 100% perfect order rating, on-time delivery and fill rates
  • a global distribution channel that spans the world in 24 hours
  • direct Door to Chimney Delivery Model
  • a committed workforce with zero turnover
  • the very first known supply chain to run “in the cloud”
The article describes why Santa has the best:
  • manufacturing and distribution
  • customer service
  • order processing
  • supply chain networks
  • supply chain planning
  • transportation and logistics
  • inventory management
  • tracking and tracing
Click here to read the full article.

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